Support Center


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Easy Online Ordering

1. Choose Your Video 2. Upload Info 3. Download after 60 min

What to expect after you purchase

  1. You will receive several emails from us

    • After your purchase (receipt)

    • When you complete and submit info and uploads

    • When your video is ready for download via our From "U" Baby Video portal

    • You will also receive email reminders if you have videos in draft awaiting completion

  2. If you opted to receive a mailed DVD copy in addition your digital copy

    • You will receive notification within 3-5 business days, when your DVD is ready to be shipped

  3. Videos are typically available for download within the hour

CHOOSE A TOPIC- WE'RE HERE TO HELP!